Global eCommerce Company Reduces Start-Up Costs and Time with Virtual Commissioning

CLIENT CHALLENGE
Alex Lovell, program manager at a global eCommerce company, was facing the pressures common to the launch of a complex new equipment line: tight delivery schedules, costly on-site commissioning runs, and PLC code issues that only surfaced once equipment was already on the floor.
Challenges they were facing included:
- Late-stage code defects discovered during physical commissioning
- Extended on-site commissioning timelines driving up labor costs
- Limited visibility into machine behavior before physical build completion
- Pressure to reduce design iteration time without sacrificing quality
AUTOINTEL SOLUTION
AutoIntel built a virtual commissioning environment that allowed the team to simulate, test, and validate the machine's PLC logic before physical commissioning ever began. By creating a simulation connected to the actual control code, engineers could run the machine virtually, catching faults, testing edge cases, and confirming HMI behavior in a risk-free environment.
Here's how it worked:
- AutoIntel developed a 3D simulation of the equipment using the OEM's CAD and electrical schematics, enabling realistic kinematic behavior and accurate I/O mapping.
- The virtual model connected to the actual PLC code, allowing engineers to exercise the full control logic, including cycle sequences, E-stops, and diagnostics — before a single wire was run on the physical machine.
- Code issues and logic errors were identified and resolved in the virtual environment, arriving at physical commissioning with a significantly cleaner codebase.
The results the client was looking for validated the approach:
- 20% reduction in physical commissioning time
- 40% reduction in physical commissioning costs
- 50% of code issues identified and resolved before physical commissioning
Headquarters
We have a team of engineers positioned across the US, but our primary HQ is in Atlanta, GA.


